Evidence correction workflow
Repair a RooBet Verification Failure Without Duplicate Cases
Replace only the exact failed field and keep the support thread unchanged.
Open RooBet verification and fix the current failed fieldExtract the true failure
Copy the rejection reason directly from the active case.
Do not guess new requirements from support chat.
- Failure text
- Field name
- Recheck date
- Case ID
Replace exactly one file type
Upload only the requested document type.
If one field is rejected, do not upload complete bundles.
- Correct file
- Required format
- Readable fields
- No extra attachments
Keep one case path
Update within the same case so the review timeline stays traceable.
Ask for a single unresolved item if status stalls.
- Single case
- Timeline
- Upload time
- Reviewer response
RooBet game checks
Can one rejected doc imply all docs failed?
No, usually one field.
Should I resubmit from a second account page?
Use only the active verification case.
Useful current references
Last reviewed: 12 August 2026, 09:00 UTC